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Terminal Cable Connection Essentials
5:41
How to ensure that your payment terminal power and communication cables are correctly installed.
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Setting the Date & Time on your Terminal
6:33
How to correct the date or time on the most popular terminal models. Having a consistent and accurate record of your transactions is critical—it helps in chargeback and settlement issues among others.
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Connecting Peripherals to your Terminal
5:18
How to connect peripherals, including check-readers and pin pads, to new or existing payment terminals.
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Cleaning the Card Reader on your Terminal (The $1 Solution)
3:17
What to do if your terminal is not reading a card mag stripe and how to easily clean your card reader.
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Troubleshooting the Top 3 Hardware Issues
5:24
Tackling the three most common payment terminal hardware issues—printer issues, card reader errors, power fail recovery.
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Adding New Servers or Clerks on your Terminal
5:48
How to add new staff and clerk IDs to your payment terminal.
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Fixing Terminal Communication Errors – IP Connections
4:19
What to do if you’re experiencing communication issues with your internet-connected payments terminal.
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How to Load Paper Right Every Time
3:28
Getting paper to load, feed and print receipts correctly in your payment terminal.
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Getting an Outside Line for your Terminal
5:14
If you’re having problems with or questions about your payment processing terminal if it’s connected to a phone line.
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Running Terminal Reports
4:12
Learn how to run terminal reports on your Ingenico ICT250 or VeriFone VX520 terminal.
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Troubleshooting Connectivity
5:07
Watch this video if you are having problems getting your stand-alone credit card terminal to connect for card authorizations.
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