Best Practices for Avoiding and Managing Chargebacks
9:16
The top 5 best practices for avoiding and managing chargebacks—1) knucklebuster back-up; 2) online, use “click to accept”; 3) online—get all of the information possible, e.g. CVV, address and zip; 4) only ship to addresses that match billing addre
Chargebacks & Disputes Similar Videos
-
Visa Claims Resolution (VCR)
15:10
-
Retrievals Explained
3:44
Received a request for information about a transaction that may be dispute? This talks about retrievals and how the retrieval request process works, including specific timeframes associated with complying with retrieval requests.
-
Timeframes Explained
5:52
This video covers the specific timeframes that govern the chargeback process, across various dispute and chargeback scenarios and card brands.
