Guided Tour of Direct Express
An overview orientation of Vantiv’s Direct Express merchant reporting service.
Servicing and Training Similar Videos
2 Servicing & Training - How to Look-up Chargeback Transactions
Simple, self-service research when you’ve received a chargeback notification or your account was debited for a chargeback and you’d like to research what it is and why it happened. Using Vantiv reporting to make the process easier.
The Top 5 Things You Must do when Activating your Processing
Five things that will make your merchant life easier when you begin processing: 1) confirm DDA information; 2) terminal training and use; 3) run a test transaction; 4) configure terminal for your business; and, 5) make sure you’re able to log-in t
How to Access Your Statement
Accessing merchant statements through Direct.