Troubleshooting the Top 3 Hardware Issues
Tackling the three most common payment terminal hardware issues—printer issues, card reader errors, power fail recovery.
Terminal & Hardware Support Similar Videos
Fixing Terminal Communication Errors – IP Connections
What to do if you’re experiencing communication issues with your internet-connected payments terminal.
Terminal Cable Connection Essentials
How to ensure that your payment terminal power and communication cables are correctly installed.
Getting an Outside Line for your Terminal
If you’re having problems with or questions about your payment processing terminal if it’s connected to a phone line.
Setting the Date & Time on your Terminal
How to correct the date or time on the most popular terminal models. Having a consistent and accurate record of your transactions is critical—it helps in chargeback and settlement issues among others.
Running Terminal Reports
Learn how to run terminal reports on your Ingenico ICT250 or VeriFone VX520 terminal.
Cleaning the Card Reader on your Terminal (The $1 Solution)
What to do if your terminal is not reading a card mag stripe and how to easily clean your card reader.