Setting the Date & Time on your Terminal
How to correct the date or time on the most popular terminal models. Having a consistent and accurate record of your transactions is critical—it helps in chargeback and settlement issues among others.
Terminal & Hardware Support Similar Videos
Adding New Servers or Clerks on your Terminal
How to add new staff and clerk IDs to your payment terminal.
Connecting Peripherals to your Terminal
How to connect peripherals, including check-readers and pin pads, to new or existing payment terminals.
Getting an Outside Line for your Terminal
If you’re having problems with or questions about your payment processing terminal if it’s connected to a phone line.
Terminal Cable Connection Essentials
How to ensure that your payment terminal power and communication cables are correctly installed.
How to Load Paper Right Every Time
Getting paper to load, feed and print receipts correctly in your payment terminal.
Troubleshooting the Top 3 Hardware Issues
Tackling the three most common payment terminal hardware issues—printer issues, card reader errors, power fail recovery.