Troubleshooting the Top 3 Hardware Issues
Tackling the three most common payment terminal hardware issues—printer issues, card reader errors, power fail recovery.
Terminals & Hardware Similar Videos
Getting an Outside Line for your Terminal
If you’re having problems with or questions about your payment processing terminal if it’s connected to a phone line.
Adding New Servers or Clerks on your Terminal
How to add new staff and clerk IDs to your payment terminal.
Running Terminal Reports
Learn how to run terminal reports on your Ingenico ICT250 or VeriFone VX520 terminal.
Setting the Date & Time on your Terminal
How to correct the date or time on the most popular terminal models. Having a consistent and accurate record of your transactions is critical—it helps in chargeback and settlement issues among others.
Connecting Peripherals to your Terminal
How to connect peripherals, including check-readers and pin pads, to new or existing payment terminals.
Fixing Terminal Communication Errors – IP Connections
What to do if you’re experiencing communication issues with your internet-connected payments terminal.