Troubleshooting the Top 3 Hardware Issues
Tackling the three most common payment terminal hardware issues—printer issues, card reader errors, power fail recovery.
Terminals & Hardware Similar Videos
Connecting Peripherals to your Terminal
How to connect peripherals, including check-readers and pin pads, to new or existing payment terminals.
Terminal Cable Connection Essentials
How to ensure that your payment terminal power and communication cables are correctly installed.
Adding New Servers or Clerks on your Terminal
How to add new staff and clerk IDs to your payment terminal.
Watch this video if you are having problems getting your stand-alone credit card terminal to connect for card authorizations.
Setting the Date & Time on your Terminal
How to correct the date or time on the most popular terminal models. Having a consistent and accurate record of your transactions is critical—it helps in chargeback and settlement issues among others.
Getting an Outside Line for your Terminal
If you’re having problems with or questions about your payment processing terminal if it’s connected to a phone line.