Setting the Date & Time on your Terminal
How to correct the date or time on the most popular terminal models. Having a consistent and accurate record of your transactions is critical—it helps in chargeback and settlement issues among others.
Terminals & Hardware Similar Videos
Connecting Peripherals to your Terminal
How to connect peripherals, including check-readers and pin pads, to new or existing payment terminals.
Watch this video if you are having problems getting your stand-alone credit card terminal to connect for card authorizations.
Troubleshooting the Top 3 Hardware Issues
Tackling the three most common payment terminal hardware issues—printer issues, card reader errors, power fail recovery.
How to Load Paper Right Every Time
Getting paper to load, feed and print receipts correctly in your payment terminal.
Adding New Servers or Clerks on your Terminal
How to add new staff and clerk IDs to your payment terminal.
Fixing Terminal Communication Errors – IP Connections
What to do if you’re experiencing communication issues with your internet-connected payments terminal.