Running Terminal Reports
Learn how to run terminal reports on your Ingenico ICT250 or VeriFone VX520 terminal.
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Adding New Servers or Clerks on your Terminal
How to add new staff and clerk IDs to your payment terminal.
Fixing Terminal Communication Errors – IP Connections
What to do if you’re experiencing communication issues with your internet-connected payments terminal.
Setting the Date & Time on your Terminal
How to correct the date or time on the most popular terminal models. Having a consistent and accurate record of your transactions is critical—it helps in chargeback and settlement issues among others.
How to Load Paper Right Every Time
Getting paper to load, feed and print receipts correctly in your payment terminal.
Terminal Cable Connection Essentials
How to ensure that your payment terminal power and communication cables are correctly installed.
Cleaning the Card Reader on your Terminal (The $1 Solution)
What to do if your terminal is not reading a card mag stripe and how to easily clean your card reader.