Fixing Terminal Communication Errors – IP Connections
What to do if you’re experiencing communication issues with your internet-connected payments terminal.
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How to add new staff and clerk IDs to your payment terminal.
Setting the Date & Time on your Terminal
How to correct the date or time on the most popular terminal models. Having a consistent and accurate record of your transactions is critical—it helps in chargeback and settlement issues among others.
Watch this video if you are having problems getting your stand-alone credit card terminal to connect for card authorizations.
Cleaning the Card Reader on your Terminal (The $1 Solution)
What to do if your terminal is not reading a card mag stripe and how to easily clean your card reader.