2 Servicing & Training - How to Look-up Chargeback Transactions
Simple, self-service research when you’ve received a chargeback notification or your account was debited for a chargeback and you’d like to research what it is and why it happened. Using Vantiv reporting to make the process easier.
How to Access Your Statement
Accessing merchant statements through Direct.
The Top 5 Things You Must do when Activating your Processing
Five things that will make your merchant life easier when you begin processing: 1) confirm DDA information; 2) terminal training and use; 3) run a test transaction; 4) configure terminal for your business; and, 5) make sure you’re able to log-in t
Guided Tour of Direct Express
An overview orientation of Vantiv’s Direct Express merchant reporting service.