Visa Claims Resolution (VCR)
Chargebacks & Disputes Similar Videos
Explaining the arbitration and pre-arbitration escalated steps in a disputed transaction.
Chargebacks 101 - How they work
Covering the basics of chargebacks, from instigation of a dispute to the process governing how chargebacks work among cardholders, financial institutions, merchants and payment processors.
Received a request for information about a transaction that may be dispute? This talks about retrievals and how the retrieval request process works, including specific timeframes associated with complying with retrieval requests.